Global Mapping International
GMI Software Fixes
On some computers the setup programs for the Wisdom
of African Proverbs CD-ROM and the Operation
World Plus CD-ROM give errors which cause some functions not to work,
such as printing the online User’s Guide. These problems have only occurred
on some systems running Windows 95, 98 and NT; Windows 3.1 is not affected.
If you get errors while running the setup program, you may need to run
an additional setup program which can be downloaded here.
Examples of errors that you may see:
- If you answer yes to the question near the end of the installation
about printing out the User’s Guide, you may get this error: "Fatal
error at script line 369. File does not exist." (You may get line
number 426 instead of 369.)
- The following error message may be left on your screen after the installation
is completed: "FINDBROW: Run-time error ‘-2147220270 (800404d2)’:
ShortFileName: Error calling GetShortPathName: error number 161"
- The following error may occur when you try to open an Acrobat document
or click on a Web link: "Error: Command failed-‘exestart.exe’ or ‘exestart.ini’
may be corrupted or missing. Reinstalling software may fix problem."
If you see any of the above errors, follow these steps:
- If you have this problem with Operation World Plus, click
here to download owpfix.exe (about 280k). If you have this problem
with Wisdom of African Proverbs, click
here to download aptfix.exe (about 280k).
- After you finish downloading the appropriate file, copy it to a temporary
directory and run it. Four files will be created in that directory, including
these instructions (FIXCD.HTM, which can be viewed with your Web browser).
From there, run SETUP.EXE.
- Follow the brief instructions that appear on your screen.
- When the process is completed, be sure the CD is in the CD-ROM drive
and run the software. In order to confirm that the process was successful,
try going to the online User’s Guide from the Main Menu and click on the
link, "To print the entire (approximately 30-page) User's Guide
using Adobe Acrobat Reader, click here." If a print dialog appears
on your screen, this is working properly. If the software has live Web
links and you have Internet access, click on the Main Menu link
to get back to the Main Menu. Click on the More Resources button, then
click on the first yellow "sticky note". Click on the link (e.g.
to see if your browser comes up correctly. If it does, the setup errors
have now been corrected.
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