Technical Support Installing and running GMI software.

Can I run my GMI software product from the hard disk so that I don't have to have my CD-ROM in the drive to use the product?

Issues affecting multiple products

The following easily-solved problems affect a number of GMI products. They are generally caused by updates to Windows or other third-party software after the GMI products were released:

• Acrobat reader may fail to start or cause error messages if Adobe Reader 7.0 or above is installed.
• Installers may attempt to install earlier version of Acrobat Reader if Adobe Reader 7.0 or above is installed. If installation of the earlier version of Acrobat Reader is aborted or unsuccessful, the product may run its installer every time it is inserted ubti the machine.
• System gives error similar to "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications." when GMI CD is inserted, installed, or run.
• Problems during installation of Operation World, WorldVue, Operation China, or Peoples of the Buddhist World, particularly under Windows XP or Windows Vista.

Product Specific Support

If a support page is available, please see if your problem is already addressed.

Otherwise, please contact the product-specific email address or the general telephone number, fax or postal address listed for assistance.

Please indicate

• the product
• the product version number (typically on the CD-ROM face)
• the exact error message or other problem you have encountered.

For other means of contacting GMI Technical Support, click here.