Click on any question below to find out the answer:

1. I do not have a PayPal account. How do I pay for my product?
2. What will my shipping cost?
3. Can I pay with a check or a purchase order?
4. I have purchased The Future of the Global Church Digital Collection, what do I do next?
5. Where can I purchase The Future of the Global Church DVD-ROM?
6. I have already purchased the Digital Collection, can I also get the DVD-ROM?
7. Is it possible to purchase multiple copies of an Operation World Profile?
8. What happens if I want to return a digital product?
9. I have other questions. How can I contact you?

1) I do not have a PayPal account. How do I pay for my product?

In order to make a purchase without a PayPal account, start by finishing your store transaction.

• From the screen Step 2 of 3 - Payment Information, click on the button on the bottom-right called Continue Checkout.
• Next, from the screen Step 3 of 3 - Order Confirmation, click on the button on the bottom-right called Confirm the Order.
• This will take you to a PayPal screen. In the "Choose a way to pay" section, click the link, "Pay with a debit, or credit card, or PayPal Credit"

By clicking this button, you will be allowed to simply put in your credit card information and pay for your purchase without needing a PayPal account.

If you have any questions, please let us know.

2) What will my shipping cost?

Most orders will be sent in a priority mail envelope. However, the Operation World UV Coated wall map is sent first class in a cardboard tube. If you have any other questions about shipping, please contact us.

3) Can I pay with a check or purchase order?

Yes. Instead of ordering through our online store, you can contact us and let us know what product you want to order. Then, simply send us a check and we will fill your order upon receipt. If you want to use a purchase order, you can fax us (719-548-7459) or email us the invoice with your purchase order (info@gmi.org).

4) I have purchased The Future of the Global Church Digital Collection, what do I do next?

After purchasing the Digital Collection, you will receive an email that will contain the special access code. You can also find your code by:

• Going to this page and logging in (http://store.gmi.org/index.php?main_page=account)
• Click on the golden, View Orders, button
• Your code will be in the middle of the page and start with the letters fgc

5) Where can I purchase The Future of the Global Church DVD-ROM?

The Future of the Global Church DVD-ROM is now available from our store. The DVD-ROM is perfect for when you do not have fast or reliable internet. By purchasing the DVD-ROM you also receive access to the online Digital Collection for no extra charge.

6) I have already purchased the Digital Collection, can I also get the DVD-ROM?

Yes. With the introduction of The Future of the Global Church Digital Collection and the DVD-ROM, we understand that some of our customers have already purchased the Digital Collection access and would now like to add a DVD-ROM as well. To do so:

• Contact us with your Digital Collection access code and desired shipping address
• To find your access code, go to this page and log in (http://store.gmi.org/index.php?main_page=account)
• Click on the golden, View Orders, button
• Your code will be in the middle of the page and start with the letters fgc
• We will send you an invoice for the cost of shipping and handling
• As soon as we receive your payment, we will ship your DVD-ROM

7) Is it possible to purchase multiple copies of an Operation World Profile?

Yes. It is easy, when purchasing, just change the quantity box from one to the number you desire (see image to the right).

Alternatively, you can change the quantity of the desired Profile in the shopping cart.

Once you are in your shopping cart, you will see a Qty. box to the left of the Profile. Click inside that box and change the number to your desired amount of Profiles.

Be sure to click the refresh button to the right of the Qty. box (the item circled in red in the image below) to accurately reflect your new quantity. You will now see your corrected total for the amount of Profiles you want.

After you finish purchasing your Profiles, you will notice that there is only one download link for your Profile, even though, in this example, we purchased five Profiles. You will always see only one download link per Profile (see image below).

Simply download your Profile and then distribute it to your liking for as many as you purchased. For example, if you purchased five Vanuatu Profiles, you can give a copy to five people.

8) Unless otherwise specified, digital products are not returnable after purchase.

9) I have other questions. How can I contact you?

You can contact us by phone or email. Our contact information is right here.